Questions about fit? Contact support@lyleather.com

LY Leather

Leather Care & Fit Support

Follow the care instructions supplied with your particular product. Leather finishes and construction vary; ask us before applying a treatment that is not specified for your holster.

Routine storage

Keep leather in a dry, ventilated place. Avoid prolonged direct sunlight and high heat, including a hot car dashboard. Do not soak leather or dry it with a hair dryer, heater or oven; allow moisture to dry naturally.

Cleaning and treatments

Ask us which cleaning or conditioning product is suitable for your exact item before use. Do not assume that a treatment intended for leather shoes or furniture is suitable for a shaped holster. Avoid saturating or softening the leather with oils.

If the fit or condition changes

Contact support if the leather changes shape, stitching separates, or an attachment becomes damaged. Do not modify the product to compensate for an uncertain fit. Follow the product manufacturer's inspection and use instructions.

Send us the details

Email support@lyleather.com with your order number, product link and clear photographs of the area concerned. We will use these details to review the issue; eligibility and costs are handled through our returns and exchanges help page.

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