Returns & Exchanges

Questions before ordering

For the applicable return window, eligibility conditions and return-shipping costs, please contact support@lyleather.com before placing your order.

Get help with a return or exchange

Use our contact form or email us with your order number, the item and selected option, and the reason for your request. If an item arrived damaged or differs from your order, include clear photos of the issue and packaging.

Please contact us for return instructions and the correct return address before sending an item back.

Orders placed on Amazon

If you purchased through Amazon, use the order details and return options in your Amazon account for that purchase.